1. Acceptance of Terms

By accessing, creating an account, or using any part of the Minerack platform ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to all terms and conditions contained herein, you may not access or use the Service.

These Terms constitute a legally binding agreement between you ("User", "you", or "your") and Sapling IT Solutions Limited trading as Minerack ("we", "us", or "our"), a limited company registered in England and Wales.

2. Description of Services

Minerack provides free Minecraft server hosting services, including but not limited to:

• Minecraft server hosting with configurable settings
• Server management dashboard and control panel
• File management and plugin support
• Console access and server monitoring
• Community support and documentation

2.1 Service Limitations

Our free service includes the following limitations:

• Server resources are shared among users and subject to fair use policies
• Servers may be automatically stopped after periods of inactivity
• Storage space and bandwidth may be limited
• Advanced features may require premium subscriptions

3. Eligibility and Account Registration

3.1 Age Requirements

You must be at least 13 years of age to use our services. If you are between 13 and 18 years of age, you may only use the Service with the consent and supervision of a parent or legal guardian who agrees to be bound by these Terms.

3.2 Account Registration

To access certain features of the Service, you must create an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and update your account information to keep it accurate
• Keep your login credentials secure and confidential
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use of your account

3.3 UK and EU Users

Users residing in the United Kingdom and European Union have additional rights under GDPR and UK data protection laws. See our Privacy Policy for details on how we handle your personal data in compliance with these regulations.

4. Acceptable Use Policy

You agree not to use the Service for any unlawful purpose or in any way that could damage, disable, overburden, or impair our servers or networks.

4.1 Prohibited Activities

You may not use our services to:

• Host, distribute, or facilitate the distribution of illegal content
• Engage in harassment, abuse, or hate speech
• Distribute malware, viruses, or other harmful code
• Attempt to gain unauthorized access to other accounts or systems
• Use our services for commercial purposes without written permission
• Create accounts for users under 13 years of age
• Violate any applicable laws or regulations
• Infringe upon intellectual property rights of others

4.2 Server Content Restrictions

Your Minecraft server must not contain:

• Adult content, pornographic material, or age-inappropriate content
• Content promoting violence, discrimination, or illegal activities
• Copyrighted material you do not have rights to use
• Content that violates Mojang's Minecraft EULA

5. User Content and Server Data

5.1 Ownership

You retain ownership of all content, files, and data you upload to or create on your Minecraft servers ("User Content"). However, by using our Service, you grant us a limited license to host, store, and display your User Content as necessary to provide our services.

5.2 Responsibility for Content

You are solely responsible for your User Content and the consequences of hosting it. We do not endorse, support, represent, or guarantee the completeness, truthfulness, accuracy, or reliability of any User Content.

5.3 Backup and Data Loss

While we make reasonable efforts to maintain service availability and data integrity, we strongly recommend that you maintain your own backups of important server data. We are not liable for any data loss that may occur.

5.4 Content Monitoring

We reserve the right, but do not have the obligation, to monitor User Content for violations of these Terms or applicable law. We may remove or disable access to any content that violates these Terms.

6. Privacy and Data Protection

6.1 GDPR Compliance

As a UK-based service, we comply with the General Data Protection Regulation (GDPR) and UK Data Protection Act 2018. Our Privacy Policy details how we collect, use, and protect your personal information.

6.2 Your Rights

Under GDPR and UK data protection law, you have the right to:

• Access your personal data
• Correct inaccurate personal data
• Request deletion of your personal data
• Object to processing of your personal data
• Request restriction of processing
• Data portability
• Withdraw consent where processing is based on consent

6.3 Data Processing

We process your personal data on the following legal bases:

• Performance of contract (to provide our services)
• Legitimate interests (service improvement and security)
• Consent (for marketing communications and analytics)
• Legal obligation (compliance with applicable laws)

7. Service Availability and Limitations

7.1 Service Uptime

While we strive to provide reliable service, we do not guarantee 100% uptime. Our services may be temporarily unavailable due to maintenance, updates, technical issues, or circumstances beyond our control.

7.2 Resource Limits

Free accounts are subject to resource limitations including but not limited to:

• CPU usage limits
• Memory (RAM) allocation
• Storage space
• Bandwidth usage
• Number of concurrent players
• Server uptime limits

7.3 Fair Use Policy

Our free service operates under a fair use policy. Excessive resource usage that impacts other users may result in service limitations or account suspension.

7.4 Service Changes

We reserve the right to modify, suspend, or discontinue any aspect of our Service with reasonable notice. We will not be liable for any modification, suspension, or discontinuation of the Service.

8. Intellectual Property Rights

8.1 Our Rights

The Minerack platform, including its software, design, graphics, logos, and documentation, is protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works based on our platform.

8.2 Minecraft and Mojang

Minecraft is a trademark of Mojang Studios. Minerack is not affiliated with, endorsed by, or connected to Mojang Studios or Microsoft. All users must comply with the Minecraft End User License Agreement (EULA).

8.3 User Content Rights

You represent and warrant that you have all necessary rights to the User Content you upload and that it does not infringe upon the intellectual property rights of others.

8.4 Copyright Infringement

We respect intellectual property rights and will respond to valid copyright infringement claims. If you believe your copyrighted work has been infringed, please contact us with details of the alleged infringement.

9. Termination and Suspension

9.1 Termination by You

You may terminate your account at any time by contacting our support team or using the account deletion feature in your dashboard. Upon termination, your User Content may be deleted.

9.2 Termination by Us

We may terminate or suspend your account immediately, without notice, if you:

• Violate these Terms of Service
• Engage in prohibited activities outlined in Section 4
• Provide false or misleading information
• Use our services in a way that harms other users or our infrastructure
• Fail to comply with applicable laws or regulations

9.3 Effect of Termination

Upon termination of your account:

• Your access to the Service will be immediately revoked
• Your servers and User Content may be permanently deleted
• We are not obligated to retain or provide copies of your data
• Provisions of these Terms that should survive termination will remain in effect

10. Disclaimers and Warranties

10.1 Service Provided "As Is"

The Service is provided on an "as is" and "as available" basis. We expressly disclaim all warranties of any kind, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

10.2 No Guarantee of Availability

We do not warrant that:

• The Service will be uninterrupted, timely, secure, or error-free
• The results obtained from the Service will be accurate or reliable
• Any errors in the Service will be corrected
• The Service will meet your specific requirements

10.3 Third-Party Services

Our Service may integrate with third-party services (such as authentication providers, payment processors, or analytics services). We are not responsible for the availability, accuracy, or reliability of these third-party services.

10.4 User Content Disclaimer

We are not responsible for any User Content posted or transmitted through the Service. We do not endorse any opinions expressed by users and make no representations regarding the accuracy or reliability of User Content.

11. Limitation of Liability

11.1 Limitation of Damages

To the fullest extent permitted by applicable law, Sapling IT Solutions Limited (trading as Minerack) shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of profits, data, or business opportunities
• Service interruptions or data loss
• Costs of substitute goods or services
• Personal injury or property damage

11.2 Maximum Liability

Our total liability to you for any claims arising from or relating to the Service shall not exceed the amount you have paid to us in the twelve (12) months preceding the claim. For free service users, our maximum liability shall not exceed £100 GBP.

11.3 UK and EU Consumer Rights

Nothing in these Terms excludes or limits our liability for:

• Death or personal injury caused by our negligence
• Fraud or fraudulent misrepresentation
• Any matter for which it would be illegal to exclude or limit liability
• Consumer rights that cannot be excluded under UK or EU law

11.4 Indemnification

You agree to indemnify and hold harmless Sapling IT Solutions Limited (trading as Minerack) from any claims, damages, or expenses arising from:

• Your use of the Service
• Your violation of these Terms
• Your User Content
• Your violation of any third-party rights

12. Governing Law and Jurisdiction

12.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles.

12.2 Jurisdiction

Any disputes arising from these Terms or your use of the Service shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12.3 EU Consumer Rights

If you are a consumer residing in the European Union, you may have additional rights under EU consumer protection laws, and nothing in these Terms affects those rights.

12.4 Alternative Dispute Resolution

Before initiating legal proceedings, we encourage users to contact our support team to resolve disputes amicably. UK consumers may also access alternative dispute resolution through relevant ombudsman services.

13. Changes to Terms

13.1 Right to Modify

We reserve the right to modify these Terms at any time. We will provide notice of material changes by:

• Posting the updated Terms on our website
• Sending email notifications to registered users
• Displaying in-app notifications
• Updating the "Last Modified" date at the top of these Terms

13.2 Acceptance of Changes

Your continued use of the Service after we publish or send a notice about changes to these Terms means that you consent to the updated Terms. If you do not agree to the modified Terms, you should discontinue your use of the Service.

13.3 Notice Period

For material changes that affect your rights, we will provide at least 30 days' notice before the changes take effect, allowing you time to review and decide whether to continue using the Service.

14. Contact Information

14.1 General Inquiries

If you have questions about these Terms or our Service, please contact us:

• Email: [email protected]
• Support: [email protected]
• Website: https://minerack.net

14.2 Data Protection Inquiries

For questions about data protection, privacy, or to exercise your GDPR rights:

• Data Protection Officer: [email protected]
• Privacy Team: [email protected]

14.3 Legal Notices

For formal legal notices, copyright claims, or other legal matters:

• Legal Department: [email protected]
• Copyright Claims: [email protected]

14.4 Company Details

Sapling IT Solutions Limited
Company Registration Number: [To be inserted]
Registered Address: [To be inserted]
Trading as: Minerack

Additional Information

Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published on our website, constitute the entire agreement between you and Sapling IT Solutions Limited (trading as Minerack) regarding your use of the Service.

Assignment

You may not assign or transfer these Terms without our written consent. We may assign these Terms without restriction. Any attempted assignment in violation of this section is void.

Waiver

Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by us.

Force Majeure

We shall not be liable for any failure to perform our obligations under these Terms where such failure results from circumstances beyond our reasonable control, including but not limited to natural disasters, cyber attacks, or government regulations.